What data we collect about you, why we collect it, and how you can control it

Website Terms and Conditions
Please review the terms and conditions for using this website before continuing to browse.

Privacy Policy

Who we are

In this privacy policy, references to “we”, “us”, and “our” refer to the Museum of Design, and we operate solely this website.

Information collected and used
The information we collect via the Website may include:

Any personal information you intentionally provide us via forms or email, such as name, address, phone number, etc.

To effectively process credit or debit card transactions, your bank or card processing agency may need to verify your personal information for authorization outside Vietnam. This information will not be transferred outside Vietnam for any other purpose. Your preferences and how you use email updates, as tracked through the emails we send (if you opt in to receive product and offer updates).

Your IP address, a unique string of numbers identifying your computer, is recorded by our web server when you request any page or component on the Website. This is used to track how you use the Website.

Data recorded by the Website allows us to recognize you and your preferences, saving you from re-entering information when returning. This data is stored locally on your computer using cookies. Most browsers can be programmed to reject or alert you before downloading cookies; related information can be found in the browser’s ‘help’ function. We do not store any credit or debit card details.

What we do with your information
Any personal data we collect from this website will be handled in accordance with Decree No. 13/2023/ND-CP on Personal Data Protection, issued by the Government on 17/04/2023 and effective from 01/07/2023. Details we collect may be used:

To process your order and provide after-sales services, we may pass your details to another organization to deliver the product/service you purchased and/or to provide customer service.

In some cases, we may use your email address to send you information about other products and services we offer. In such cases, you will be given the option to opt in or out before completing your purchase.

We may need to transfer collected data to other companies for administrative purposes. We may use third parties to perform specific activities, such as processing and organizing data, tracking how users navigate the Website, and sending emails on our behalf. These third parties are not permitted to use your personal data for their own purposes.

Cookie Policy
Like many websites, we use cookies to store and retrieve small pieces of information on your computer when you visit. This information is used to help the website function as expected, track anonymous user behavior for service and performance improvements, and inform the museum’s digital advertising. This information cannot personally identify you but helps deliver a more personalized web experience.

Some stored information is inserted by other companies whose software we’ve added to the website, and this may also affect your experience on other websites you visit after leaving ours.

You can change your browser settings to reject cookies and delete them at any time. By continuing to use this website without taking action to prevent the storage of this information, you are consenting to its use.

If you’d like to learn more about cookie usage, including how to stop your computer from storing them, please visit Cookiepedia – all about cookies.

You can opt out of Google using cookies for advertising by managing your preferences here, and you can learn more and opt out of interest-based ads here.

If you apply for a job at the museum, we will only use the information you provide to process your application and track recruitment statistics. If we need to share information externally, e.g., to contact referees, we will notify you in advance unless required by law to disclose it.

If your job application is unsuccessful, we may retain your data for up to 12 months after recruitment for the applied role concludes. After that, your information will be deleted or destroyed. We retain anonymous statistical data about applicants to improve our hiring process, but this does not identify individuals. If you are hired, your data will be processed in line with our employment contract and relevant internal policies.

Other Websites
This privacy policy applies only to this website. Any other sites linked from our site are subject to their own privacy policies, which may differ from ours.